Mac Cutting Boards Return Policy

Return Policy

Return Policy

We guarantee our workmanship … no question about that.  Even if the wood has it’s weaknesses or flaws (it does happen).  How you care for the board when you take it home is a whole another story.

Our intention here at Mac Cutting Boards is that you receive goods exactly as described but, if you do need to make a return, our intention is to make it hassle free.  If the product you have received is defective, we will gladly ship you another at our expense.  FOR SURE!  If the product has been damaged in transit, we will provide a replacement.  No questions asked.  For both defective and damaged products, we asked that you contact us within 10 days of the receipt of the cutting board.  The sooner the better, that way we can start making another one for you.  Remember, all our boards are made to order.  Any claims made after 10 days , we can not be accept.

Damaged Cutting Board

Damaged Cutting Board

I mentioned earlier that we cannot guarantee how the cutting board is cared for once it comes home to you.  Please refer to our care instructions.  It is important that you understand how to care for a wooden cutting board.  Putting it in the dishwasher or leaving it under water for a period of time will most certainly damage the board in a matter of time.  It will dry up and crack as shown here in the picture.

 

 

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