FAQs

Who are we?

Established in 2009, Mac Cutting Boards handcrafts one-of-a-kind, custom engraved cutting boards. All our products are made from unused scrap hardwoods and produced in San Francisco’s “DogPatch” district.  Mac Cutting Boards sources our materials locally in the Bay Area such as hardwood flooring installers, cabinetmakers, furniture craftsmen and so on.  We take all their unused scrap woods, repurpose and upcycle each piece into a one of kind custom cutting boards as long as each piece is unused, untreated and of course, scrap.  These were end pieces of projects that generally would be thrown away or used for kindling.  We started our business with the idea in mind to save money on materials and supplies only to find ourselves with OUR STORY and contributing to a bigger solution to our world … repurposing and upcycling.

Each wood cutting board is unique and no two are alike.

Mac Cutting Boards only uses quality hardwoods such as WALNUT, MAPLE, CHERRY and MAHOGANY as an example of the various hardwoods we use to make our wood cutting boards. We sometimes get lucky with hardwoods such as PURPLE HEART, BRAZILIAN CHERRY, LYPTUS, ZEBRA, and KOA with each scrap bundle we purchase. When we do, Mac Cutting Boards infuses these exotic woods into the wood cutting board to create an elaborate look show casing your wood cutting board in your kitchen or dining room. Each wood cutting board and breadboard are hand rubbed numerous times with a mixture of mineral oil and natural beeswax to give the wood cutting board luster and shine. The natural color of each hardwood that makes up the wood cutting board and breadboard magnifies when you care for them. Here’s how we construct each wood cutting board:

Construction techniques:

  • Utilizes hardwoods in inventory,
  • Wood cutting boards are cut to length and width
  • Edge grain construction
  • FDA approved foodservice glue
  • Plane and sand using 400 grit sandpaper for a smooth surface.
  • Hand rubbed numerous times with a mixture of mineral oil and natural beeswax – let dry overnight
  • All top edges are routed for safety and design
  • Can be custom engraved (must allow additional 2-3 weeks)

Because each wood cutting board is different, the sizes (width, length, and thickness) will vary. Keep in mind that the thicker the wood cutting board, the heavier it will be.

Mac Cutting Boards also takes custom orders. We can build a wood cutting board for you. Just tell us the size and your preference of woods and we will build it for you. Generally we can ship custom orders in about 3-5 weeks. If you need it sooner, just let us know. Helpful hint, measure your kitchen counter, then decide what size you would like your wood cutting board to be to fit right into your kitchen. We make a variety of different designs and sizes of wood cutting boards such as butcher block end grain wood cutting boards, animal shape wood cutting boards, paddle shape wood cutting boards, serving and carving wood cutting boards (generally they are a bit thinner than a normal wood cutting board) and a variety of bread and cheese wood cutting boards.

These wood cutting boards are beautiful and unique making them the perfect housewarming gift, wedding or bridal shower gift, or even birthday and graduation! The design of each wood cutting board is reversible. Cut on one side and serve or display on the other. Buy the best wood cutting board you can afford, take care of it and it is likely that your grandchildren will be using it.

How do you care for your cutting board?

No cook can do without a quality cutting board, and many people prefer a particular type or design in their wooden board. Our cutting boards will last for years and years, but some amount of care is necessary. If you follow our suggestions they will help ensure that your cutting board lasts a long time and is always safe from any food-borne bacteria.

Your board was hand rubbed numerous times with a mixture of natural bees wax and mineral oil. Oiling a cutting board is essential because detergents and soaps used for cleaning tend to dry out the wood, causing splits and an overall shorter useful lifespan. If you purchased a Bread board, it can simply be brushed off with a dry towel.

To ensure your cutting board enjoys a long life, re-oil the board depending on the frequency of washing, as soaps remove the oils in the wood. This could be as often as every few weeks to several months. As wood dries out, it gets a ‘thirsty’ washed-out looking appearance, but as a general rule, a monthly coat of mineral oil will keep it ready for action. Apply the oil liberally, and rub into the wood with a clean cloth. A paper towel will work also. Stand the board on end, or prop up for a few hours, re-oiling until the wood does not absorb any more oil. Wipe off any excess.

To remove stains, generously sprinkling regular table salt over the surface of the board, and rub it with a sliced lemon. Rinse well with hot water. Baking soda also works to remove odors, especially if you’ve been working with onions, garlic, or other strong scented foods. Be sure to re-oil your board after it has thoroughly dried.

Thank you for your purchase. If you follow these easy instructions you will enjoy your cutting board for years to come.

Where does this store ship from?

San Bruno, CA

In order to save money, we use USPS as our main service and carrier. Please indicate otherwise if you choose for a specific carrier or service. The shipping cost may vary as different carriers have different cost structures. Mac Cutting Boards will inform you of any additional costs.

Mac Cutting Boards does not ship internationally.

How long will it take to receive my order?

Ship time is generally within a week from the date we ship your order.

When you place an order we advise you, in good faith, of expectations and we will let you know if we are subsequently made aware of any unforeseen delay. However, products, if available, may ship immediately or before the “typical time” indicated. Unfortunately, since cost has been incurred, any item that has already shipped cannot be cancelled and, if returned, will be subject to additional shipping costs.

Ship times for Made-to-Order, Custom, and Special Order items may vary from our quoted time. Sometimes they will ship sooner and sometimes later than expected.

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.What is your damage policy?

What is your damage policy?

Shipping damage is very rare but, unfortunately, it sometimes happens. However, if procedures are followed we will be able to resolve issues quickly and satisfactorily. It is of the utmost importance that any damages are reported to us as soon as possible and not later than 10 days from receipt of packages because no damage claims will be accepted by shipping companies after 10 days from date of delivery. If you allow this time to elapse no claims can be made; a return cannot be accepted and we will be unable to provide a replacement or refund. If you intend to store an item for later use you should unpack it and examine for possible hidden damage. Please report any damage by email to maccuttingboards@gmail.com and we will be ready to help.

If a product has been damaged in transit, we will provide a replacement subject to our ownership (as described below). Most orders will not require a signature upon delivery but if a signature is requested please be sure to fully inspect the contents of your packages before signing for the order, even if the packaging seems in good condition. There may be hidden damages to the contents. Be sure to advise your family members or agent who may accept delivery on your behalf to do the same. If you do not have time to inspect your order upon delivery, or if you suspect possible damage, write “Un-inspected, possible damage” above or near your signature. Also, be aware that, when you sign for a package, you are signing a document transferring ownership to you; that states you have inspected the shipment and that it is in good condition.

Damage claims with Freight Carriers may only be made by the owner. So, if you do sign for a package and later realize it has been damaged in the shipping process, as the owner, you will need to file a claim with the freight company yourself and Mac Cutting Boards will be unable to help. However, we can help file a claim if signed with “Un-inspected, possible damage” as described above.

We can always help with such claims from UPS or Fedex Ground as they operate with different rules.

Defects

Must be reported within 10 days of delivery. If you intend to store an item for later use you should unpack it and examine for possible defects. Please report any defect by email to maccuttingboards@gmail.com.

What is your privacy policy?

We do not sell/share any of your personal information with any 3rd party. We use it ONLY for processing your order. However, you will be automatically be added to our mailing lists to receive updates, coupons, show locations and newsletters unless otherwise stated.

What is this store’s return and exchange policy?

Our intention here at Mac Cutting Boards is that you receive goods exactly as described but, if you do need to make a return; our intention is to make it hassle free. If the product you have received is defective, we will gladly ship you another at our expense. If the product has been damaged in transit, we will provide a replacement subject to our “Damages” terms.. For both defective and damaged products, claims must be reported to us within 10 days of delivery. Any claims made after this 10 day period can not be accepted and returns must be complete within 30 days.

Returns for other reasons must be made within 30 days, freight paid. The goods must be in good condition essentially the same as received and be in re-saleable condition. Credits are less the original shipping charges incured for the original shipments. There is no restocking fee if an order is placed for an exchange or replacement of equal or greater value. Otherwise, you may choose full Store Credit for use or a refund less the initial shipping charges incurred.

Returns must be sent to the address indicated below:

Mac Cutting Boards

PO Box 157

San Bruno, CA 94066

Any items returned to Mac Cutting Boards without notification cannot be accepted and will be refused.

Do you accept orders placed outside of the US?

We sure do! But shipping is generally very high. Please email us for an exact shipping costs before you make your decision to purchase. maccuttingboards@gmail.com

Can Mac Cutting Boards custom order during holiday season?

Please email us maccuttingboards@gmail.com with any special request on custom orders. We may have it in stock based on the size of the cutting board. Because we work with scrap hardwoods, cutting board sizes are generally dependent upon the size of the scrap hardwoods.

We do everything we can to fulfill any orders and ship out to you before Christmas.

What is Storenvy?

This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal’s secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

Estimated shipping rates based on USPS priority mail

Group First Item Additional Items
Engraving $0.00 $0.00
Large Cutting Boards $18.00 $10.00
Medium Cutting Boards $16.50 $8.50
Mineral Oil $2.00 $0.50
Small Cheese Cutting Boards $6.50 $3.00
Wine Bottle 3 Liter Shape Cutting Boards $16.50 $8.50
Wine Bottle 6 Liter Shape Cutting Boards $18.00 $8.50
XL Cutting Boards $25.00 $10.00

2 comments

  1. Andrea Ladd says:

    Hi,
    I see that you take orders on line however I can’t really find where or how to order. Do you take single orders and will you personalize it? I am a Realtor in CT and would like to purchase personalized boards as closing gifts. Thanks, Andrea